I just wanted to 'rave' about Gymnastics Express, and their incredible customer service! My daughter got a runners up voucher for their last competition, we ordered one of the alpha factor leotards, she wore it for the first time yesterday and at least 8 diamanté came off! My daughter loves the leotard so much, she wanted to keep it anyway, but I contacted Gymnastics Express yesterday evening, and first thing this morning, they offered a full refund if we sent it back, or 50% refund if we wanted to keep it! We went for the second option 😊! But I have to say, this customer service is fantastic! 🙌🏻👌🏻🌟💕
Absolutelyf fantastic service. They was very helpful and patient with my many questions. It was explained clearly what I needed to do to get the right measurements. I'm very happy with the service and will highlyr recommend to anyone.
Fantastic service, received items with speed delivery, well packed and when I had any problems , fantastic customer service and always willing to help on the end of the phone. Would definitely recommend and use again and again.
Amazing service, I emailed recently as I was frustrated at having to file away at my sons guards he have larger than normal fingers. Not only did 'The grip guy' get back Somme with a solution asap he also met myself and my son at his most recent competition to show him how to enlarge the holes properly (with out damaging the leather) but also hand delivered some much needed chalk. What a lovely man and so helpful and encouraging to my son. Will not buy from anywhere else.
I ordered some hand guards for my daughter, the website went down and I missed the delivery slot for the day I needed. I called them up and spoke with the owner, and another lady, they placed the order on a next day guaranteed delivery at no extra charge to me. They arrived promptly the next day! Absolutely fantastic products and customer service, recommend to anyone.